ProEcclesia has the story here. It's one thing to let greeters or cashiers decide how to greet individual shoppers during the season, it is another to ban a specific phrase claiming it is "disrespectful." If someone is offended because you wish them a Merry Christmas, then perhaps they shouldn't be roaming the streets, free to take out their oversensatized emotions on whoever or whatever they wish. I would not be offended if someone decided spontaneously to wish me a Happy Hannukah, Kwanzaa, or whatever their faith would allow for during this holiday season. There's a reason I don't go to Best Buy anymore, and that's their overpriced goods and nonexistent store help. Now I have another! Jay puts it better than I can: "Best Buy considers the use of "Merry Christmas" to be disrespectful." And I consider it disrespectful for a retailer to try to make money off of a holy day celebrated by the overwhelming majority of people in this country without even acknowledging it.